Privacy Policy

At Hiqayah, your privacy matters to us. We are committed to handling your personal information responsibly and transparently. We only collect information that is necessary to process your orders, provide customer support, and improve your shopping experience.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

1: Your name

2: Email address

3: Phone number

4: Billing address

5:Shipping address

6:Order and purchase details

Any other information you choose to provide when contacting us

How We Use Your Information

We use your information only for legitimate business purposes, including:

1: Processing and delivering your orders

2: Confirming and updating your order details

3: Providing customer support

4: Handling returns, exchanges, or other order-related concerns

5: Improving our website, products, and overall customer experience

Your Information Is Never Sold

Hiqayah does not sell, rent, trade, or share your personal information with third parties for their own marketing purposes.

We may share limited information with trusted service providers who help us operate our business, such as:

Payment processing services

Delivery and courier partners

Order fulfillment and logistics providers

Website and technology service providers

These parties only receive the information necessary to perform their specific services.

Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While no online system can be guaranteed to be completely secure, we continuously take appropriate steps to safeguard the information entrusted to us.

Your Acceptance

By using the Hiqayah website or placing an order with us, you acknowledge and agree to the practices described in this Privacy Policy.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our business, services, or legal requirements. Any updates will be posted on this page, and the revised policy will apply from the date it is published.

Hiqayah — Threads of Your Story.